GDPR and Privacy

What data do we collect?

Frith Heritage collects the following data:

Personal identification information (Name, email address, phone number, postal address)

How do we collect your data?

You directly provide Frith Heritage with most of the data we collect. We collect data and process data when you:

Register online or place an order for any of our products or services.

Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.

Use or view our website via your browser’s cookies.

How will we use your data?

Frith Heritage collects your data so that we can:

Communicate the progress of work that we are undertaking on your behalf.

Process your orders and manage your account.

Email you with information other products and services we think you might like.

Frith Heritage will not share your data with other companies unless it is required to facilitate contracted work or orders. Your express permission will be sought by Frith Heritage before this is done.

We do not supply physical goods without payment and therefore will not need to pass your data to credit reference agencies at any time.

How do we store your data?

Frith Heritage securely stores your data at 8 The Maltings, Beverley, HU17 0BW, England.

Frith Heritage stores email data in encrypted servers at Microsoft.com and Ionos.com

Frith Heritage will keep your email for 3 years. Once this time period has expired, we will delete your data by deleting it from the server and destroying any paper records of your emails.

Frith Heritage will keep your invoice information for 3 years. Once this time period has expired, we will delete these data by deleting electronic copies from our computers and servers and by destroying any paper copies.

Marketing

Frith Heritage would like to send you information about products and services of ours that we think you might like. Your information will not be provided to any other party or company for marketing purposes

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Frith Heritage from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please click here.

What are your data protection rights?

Frith Heritage would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Frith Heritage for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Frith Heritage correct any information you believe is inaccurate. You also have the right to request Frith Heritage to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Frith Heritage erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Frith Heritage restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Frith Heritage’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Frith Heritage transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: info@frithheritage.org

Call us at: 01482 873 289

Or write to us: Frith Heritage, 8 The Maltings, Beverley, East Yorkshire, HU17 0BW

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org

How do we use cookies?

Frith Heritage uses cookies in a range of ways to improve your experience on our website, including keeping you signed in if you have a login ID and understanding how you use our website.

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses Functionality Cookies – cookies so that help us to recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

Frith Heritage’s privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Frith Heritage keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 1st March 2020.

How to contact us

If you have any questions about Frith Heritage’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: info@frithheritage.org

Call us at: 01482 873 289

Or write to us: Frith Heritage, 8 The Maltings, Beverley, East Yorkshire, HU17 0BW

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Frith Heritage has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

To make a complaint to the Information Commissioner’s Office visit https://ico.org.uk/make-a-complaint/